How Local Payment Rules Apply
Our Terms & Conditions cover account eligibility, deposit and withdrawal conduct, game rules, and what happens if a dispute comes up on a round or a wallet transaction. Because access depends on local law, the terms you see apply only where your region permits online wagering
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— we don't offer a workaround for regions where it's restricted. When you top up through Touch 'n Go eWallet, Boost, or GrabPay, you're confirming the funds are yours and the payment method is registered in your name; a mismatched name on a DuitNow transfer or
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an FPX online banking session can trigger a hold on withdrawal until account verification clears. The terms also set out how long you have to raise a dispute on a settled round, and what identification we ask for before releasing a payout past the threshold flagged
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during verification. We update these terms occasionally — when a payment partner changes processing rules, or when a studio like Pragmatic Play or PG Soft revises a title's mechanics, we revise the relevant clause and post it here rather than burying it in a notification. Continuing
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to use your account after an update means you've accepted the revised terms. Where a clause conflicts with the law that applies to your region, the regional law takes priority. Check this page again before a large withdrawal, since verification steps tied to Touch 'n Go
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eWallet, Boost, GrabPay, or Maybank2u can shift as payment partners revise their own rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.